We believe people deserve a plain-language explanation before legal language, whenever possible. Legal documents matter — but they should support understanding, not replace it. So every Trust Center document begins the same way: with a clear, human explanation of what it means and why it exists. The formal language follows, in service of that understanding.
Preserving presence means holding onto a voice for a long time — often that is the entire point. But how long data is kept, and how it is eventually destroyed, should be a deliberate, stated commitment, never an accident of how systems happen to work.
The Retention & Destruction Schedule is where we set that out plainly: what we keep, for how long, and what happens when you ask us to delete it. It is the companion to the Biometric Consent & Disclosure — consent explains what you agree to; this document explains what we do with what you have entrusted to us, over time.
This document, including the specific retention periods and destruction procedures, has not yet received formal independent legal review.
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Not displayed on this page. The version currently in use has not yet received formal independent legal review.