Eternal EchoesA LIVING RECORD
The Trust Center

Trust is not a feature.
It is our foundation.

Preserving a person's presence is among the most meaningful things anyone can ask of us. We believe that begins not with technology, but with trust — earned openly, and kept carefully.

Why We Ask

A voice is part of a person.

A voice carries more than words. It holds warmth, humor, the particular way someone says your name. It is part of their presence — part of what makes them unmistakably themselves.

When someone entrusts us with a voice, they are entrusting us with something irreplaceable. We don't take that lightly, and we don't think anyone should be asked to hand over something so precious without first understanding exactly what will happen to it.

So before we ask, we explain. How a voice is used. How it is protected. And how the person who shared it stays in control — always. This page is where those answers live, in plain language, so that trust is something you can see, not something you have to take on faith.

Our Transparency

Five things we owe you.

01 What We Collect

The things needed to create an Echo: voice recordings, the answers to the questions someone chooses to share, and basic details about the person being preserved. Nothing more than what the experience requires.

02 Why We Collect It

For one purpose — to preserve a person's presence so the people who love them can experience it again. We don't sell what you share, and we don't repurpose it for anything outside of creating and caring for the Echo you asked us to build.

03 How We Protect It

What you entrust to us is stored securely and handled with care. Access is limited, recordings are safeguarded, and we treat every voice as what it is — an irreplaceable part of someone's life. Stewardship is not a step in our process; it is the whole of it.

04 How You Stay in Control

You give consent before anything begins, and that consent is yours to keep or withdraw. You can pause, withdraw, export your data, or ask us to delete an Echo — at any time. Control does not expire, and it never leaves your hands.

05 Our Promise

To be transparent about what we do, to steward what you share with dignity, and to treat every Echo as a human presence rather than a piece of data. Trust is not something we expect. It is something we intend to earn, and keep.

Learn More

The complete details, if you'd like them.

The philosophy above is what matters most. But if you'd like the complete legal details, you can review them here.

These documents are being finalized with legal counsel. We're sharing them in draft so that nothing about how we operate is hidden while the language is completed.

Continuity & Portability

What happens to your stories over time.

When you preserve a voice with us, it's fair to ask a hard question: what happens to these memories in the years to come — and what happens if Eternal Echoes, one day, cannot continue?

We'd rather answer that honestly than pretend it away. Eternal Echoes is being built around long-term stewardship, not short-term convenience. The stories a family entrusts to us belong to that family — not to us, and not to any single platform.

That belief shapes what we're building. We are designing Eternal Echoes so that families can export their recordings and answers and take them elsewhere — so that a legacy is never locked inside one company's walls. Data portability and export are part of our roadmap, and part of how we think a stewardship-first product should behave.

We want to be careful not to overpromise. Some of these capabilities are planned rather than finished today, and we won't claim a guarantee we can't yet stand behind. What we can commit to now is the principle: your family remains in control of your stories, and we will keep working to make that control real, durable, and independent of us.

Our Commitment

Every Echo entrusted to Eternal Echoes represents an irreplaceable human presence. We will protect that trust with transparency, dignity, and unwavering stewardship.

Presence is what makes us human.
Preserving presence is our purpose.